Seems support is not slow, it's non-existent. The lowest-priced item in unused and unworn condition with absolutely no signs of wear.
#FAXDOCUMENT REVIEW UPDATE#
update () - emailed support on 03 March 2017 about issue with sending a fax.
#FAXDOCUMENT REVIEW FULL#
Promised full refund and even gave a complimentary fax credit for future use. update () - Support has got back to me with explanation that the VAT amount not updating may have something to do with Browser and/or Operating system I am using.
Clearly, they changed the VAT amount to show-up as 19% for all countries but couldn't be bothered to change it for each and every country. The fact that they made changes to the system after my email is clearly apparent because, now, it doesn't matter if you choose Australia, USA or Bangladesh, VAT still shows-up as 19%. After my email, they made changes to the system, so VAT would now show-up as 19%, then emailed me back saying my screenprints were taken before I had entered the address and that with UK VAT the correct amount was charged. Emailed fax.to support to request full refund and closure of account. Afterwards, checked paypal account and fax.to had charged 11.90 EUR. Entered my address (UK) and it said total: 10 EUR (VAT = 0%). The alternative is to top-up your account with a minimum of 10 EUR.
After uploading fax document and entering details turns out there is a 2.00 EUR handling fee (which is not disclosed to begin with). Signed-up because fax.to offered the pay-per-use. However, having serious issues with pricing. A month later (now ) I get a new email notification with an invoice and saying my subscription has been "successfully" renewed. I immediately contacted the support, which after a few days responded they have removed my billing information from their system. A few weeks later I get a billing email from Fax.to saying the payment of the subscription was successful (which shows the before declined credit card now has been charged). I didn't get any email notifying my account was closed, but I couldn't log in anymore, so I figured it was finally done. At this point, I requested the closing of my account. After not successfully topping up my account I put some balance on it with PayPal, which turned out to be useless as it can not be used to renew your subscription. Through the workshop, the participants showed great interest in Production Messaging, Backend Integration, Tender Box, Barcode Generator, OCR Auto-Faxing and Mobile Fax.First I had issues with the billing, as the website said my bank would decline the payment, which is not true as I tried it with other cards as well. The participants responded enthusiastically and raised a lot of questions about Oceanfax Fax Server – Send and receive fax anytime and anywhere. Environmental Protection Save Cost and achieve Green Office.– Centralize your MFP’s faxes into OceanFax. – Send and receive fax in Desktop applications. – Compliance with policy & regulation, offer the highest security and confidentiality of fax. Compliancy and Security (AES 256 encryption):.– Integrate with backend system such as SAP, Oracle, Avaya, Cisco, MFPs and send fax automatically. The cost is appropriate to the innumerable uses you will get. To use, you slip a small receipt or unwieldy sheet of paper inside and your scan/copy/fax becomes manageable. The top page is opaque and the backing page is solid white. – Consolidate all fax transmission, centralize all fax records & provide audit trail. They are 8.5' by 11.5' and resemble two sheets of letter size paper glued together at the top. Consolidate Fax Lines & Provide Audit Trail:.
The workshop introduce Oceanfax Fax Server, ImagePlus, CapturePlus, OCR Auto-Faxing, TenderBox and Mobile Fax. Hong Kong, China – 2nd February, 2018 – Active e-Solution, the leading business process & office automation solution provider, successfully organized “Why Still Use Fax Machines and MFP Fax?” workshop with Active e-Solution Limited on 25th January, 2018. Fax via Outlook/email, MFP, PC, Web, Mobile phone, SAP and Backend application.Replace your Fax Machines & MFP Fax by OceanFax Fax Server.Active e-Solution successfully organized “Why Still Use Fax Machines and MFP Fax?” workshop
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